How long will it take to ship my item?
We ship 95% of orders placed before 12:00pm (on a normal weekday) the same day. The other 5% may require 2-3 days handling time. If there is a delay on an item due an unforeseen reason we will contact you.
Can I return an order?
Yes, we have a 60 day returns policy. For details of the policy please contact us for details if you wish to cancel or return an order. firstname.lastname@example.org
Does my purchase have a warranty?
All items carry a 12 month manufacturers warranty. Please email us if you have any questions or wish to lodge a warranty claim. email@example.com
What payment methods do you accept?
We accept credit card, Paypal, Afterpay or Cash on pick up.
Can I pick up my order in person?
Yes, pick up can be arranged by appointment from our Mitcham warehouse. Please contact us to make an appointment. firstname.lastname@example.org
How do I track my order?
When your order is shipped you will receive a tracking email from the freight company. If you do not receive an email please check your SPAM / JUNK folder and if you still have not received it email us. email@example.com